Unable To Check Voicemail - Nokia 2690
Nokia 2690
Issue: Unable to check voicemail
UK/ O2 World SIM
Solution 1: Perform a test call to the voicemail service
1. Dial 901
2. If prompted for a PIN code, enter 3333
If this does not work proceed to Solution #2
Solution 2: Use alternative retrieval number
1. Dial +447802090100 from your mobile phone
2. Listen to the pre recorded message
3. You will receive an SMS on your mobile phone with an alternate voicemail number
4. Dial the alternate number to access voicemail
5. Enter PIN code 3333 if prompted
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
Solution 4: Reset voicemail diversion
1. Dial ##002# and press green key to release the voicemail divert / or dial (countries where the customer can dial short codes) 1760 from your mobile
2. Power the phone on and off
to restore diversion
1. Dial 1750 from your mobile (countries where the customer can dial short codes)
2.Power phone on/ off
Solution 5 Check voicemail from a land line
Dial your mobile number from a land line 011 44 (phone number ) while in USA
Interrupt greetings by pressing * key
If prompted enter pin 3333
Go to solution 1
Italy SIM Card
Make sure the voicemail feature is active in your service calling to the number
If phone rings and disconnect you need to set up voicemail diversion
To divert call to voicemail
1- Dial **004*41919#
2- Power phone on and off
Solution 1: Perform a test call to the voicemail service
1. Dial 41919
2- Follow the prompts to access messages
If you do not reach the voicemail service proceed to Solution #3
Solution 2: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
France SIM Card
Solution 1: Perform a test call to the voicemail service
1. Dial +33170752470
2. Interrupt the greeting with the # key
3. If prompted for a PIN code, enter 4444
If this does not work proceed to Solution #2
Solution 2: call from a landline
1. Dial your cellular # or voicemail retrieval #
2. You will hear an automated greeting
3. Interrupt greeting with “# “key
4. You will then be prompted to enter the PIN code
5. Enter PIN "4444"
6. You will be granted access your inbox listen to the options
If this does not work proceed to Solution #3
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
Germany SIM Card
Solution 1: Perform a test call to the voicemail service
1. Dial +4916255 (followed by the last 7 digits of your mobile number)
2. If prompted for a PIN code, enter 3333
If this does not work proceed to Solution #2
Solution 2: call from a landline
1. Dial your cellular phone number
2. You will hear an automated greeting
3. Interrupt greeting with the * key
4. You will then be prompted to enter the PIN code
5. Enter PIN 3333
6. You will be granted access your inbox listen to the options
If this does not work proceed to Solution #3
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
Greece SIM Card
Solution 1: Perform a test call to the voicemail service
1. Dial +306935601222
2. You will hear an automated greeting
3. Interrupt greeting with * key twice quickly
4. You will then be prompted to enter the PIN code
5. Enter PIN 1111
6. You will be granted access your inbox. Listen to the options.
Solution 2: call from a landline
1. Dial your cellular number from a landline phone
2. You will hear an automated greeting
3. Interrupt greeting with * key twice quickly
4. You will then be prompted to enter the PIN code
5. Enter PIN 1111
6. You will be granted access your inbox. Listen to the options
If this does not work proceed to Solution #3
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
Netherlands SIM Card
Solution 1: Perform a test call to the voicemail service
1. Dial 1233
2. You will hear an automated greeting
3. Interrupt greeting with 9 key
4. You will then be prompted to enter the PIN code
5. Enter PIN 3333
6. You will be granted access your inbox. Listen to the options
Solution 2: call the alternate number
1. Dial +31654501233
2. You will hear an automated greeting
3. Interrupt greeting with 9 key
4. You will then be prompted to enter the PIN code
5. Enter PIN 3333
6. You will be granted access your inbox. Listen to the options
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
Switzerland SIM Card
Solution 1: Perform a test call to the voicemail service
1. Dial +4186079(followed by the last 7 digits of your mobile number)
2. You will hear an automated greeting
3. Interrupt greeting with # key
4. You will then be prompted to enter the PIN code
5. Enter PIN 3333
6. You will be granted access your inbox. Listen to the options
Solution 2: call from a landline
1. Dial your cellular number from a landline phone
2. You will hear an automated greeting
3. Interrupt greeting with # key twice quickly
4. You will then be prompted to enter the PIN code
5. Enter PIN 3333
6. You will be granted access your inbox. Listen to the options
If this does not work proceed to Solution #3
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
Australia SIM Card
Solution 1: Perform a test call to the voicemail service
1. Dial 1505 (when inside of Australia) or 121 (when outside of Australia)
2. If prompted for a PIN code, enter 1212
If this does not work proceed to Solution #2
Solution 2: Use alternate voicemail retrieval number
1. Dial +61414121121
2. Press * to transfer to your own service
3. Enter your mobile number starting with 0 (0 400 000 00) then press #
4. Enter your PIN code 1212 then press #
5. Listen to the options.
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
USA SIM Card
Solution 1: Perform a test call to the voicemail service
Dial 217-740-6245
PIN 0000#
To Access your mailbox
FROM YOUR MOBILE PHONE
Press and hold 1 this action will lead you to Main Menu
1. Press 1 to retrieve messages
2. Press 3 to send
3. Press 7 to current day and time
4. Press 9 for mailbox set up
5. Press 0 to repeat instruction
To set up voicemail mailbox
from main menu press 9 if showing unregistered please dial 217-740-6245
1. Press 1 for greeting options
2. press 2 to change your password
3. press 4 to enable/disable auto login
4. Press 8 to record name
5. Press * to return to main menu
6. Press 0 to repeat instructions
Solution 2: call from a landline
1. Dial your cellular number from a landline phone
2. You will hear an automated greeting
3. Interrupt greeting with # key
4. You will then be prompted to enter the PIN code
5. Enter the last 7 digits of the mobile number
6. You will be granted access your inbox.
Solution 3: Check the current registered network and change to another network
1. Press the "Menu" key
2. Scroll to "Settings" and press the “Select” key
3. Scroll to "Phone" and press the “Select” key
4. Scroll to "Operator Selection" and press the “Select” key
5. Scroll to "Manual" and press the “Select” key
6. The phone will scan for available networks in the area and return a list of results
7. Scroll to desired network and press the “Select” key
8. You will be redirected to the home screen and the new network name will appear on the display
9. Repeat solution 1
China SIM Card
Voicemail is not available in China.