Unable to check voicemail - Nokia 2690

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Unable to check voicemail - Nokia 2690


Unable To Check Voicemail - Nokia 2690

 Nokia 2690

Issue: Unable to check voicemail

UK/ O2 World SIM

 Solution 1: Perform a test call to the voicemail service

1. Dial 901

2. If prompted for a PIN code, enter 3333

If this does not work proceed to Solution #2

 Solution 2: Use alternative retrieval number

1. Dial +447802090100 from your mobile phone

2. Listen to the pre recorded message

3. You will receive an SMS on your mobile phone with an alternate voicemail number

4. Dial the alternate number to access voicemail

5. Enter PIN code 3333 if prompted

 

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1



Solution 4: Reset voicemail diversion

1. Dial ##002# and press green key to release the voicemail divert / or dial (countries where the customer can dial short codes) 1760 from your mobile

2. Power the phone on and off

to restore diversion

1. Dial 1750 from your mobile (countries where the customer can dial short codes)

2.Power phone on/ off 

Solution 5 Check voicemail from a land line

Dial your mobile number from a land line 011 44 (phone number ) while in USA

Interrupt greetings by pressing * key

If prompted enter pin 3333

Go to solution 1

Italy SIM Card

Make sure the voicemail feature is active in your service calling to the number

If phone rings and disconnect you need to set up voicemail diversion



To divert call to voicemail

1- Dial **004*41919#

2- Power phone on and off



Solution 1: Perform a test call to the voicemail service

1. Dial 41919

2- Follow the prompts to access messages

If you do not reach the voicemail service proceed to Solution #3

Solution 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

France SIM Card

Solution 1: Perform a test call to the voicemail service

1. Dial +33170752470

2. Interrupt the greeting with the # key

3. If prompted for a PIN code, enter 4444

If this does not work proceed to Solution #2

Solution 2: call from a landline

1. Dial your cellular # or voicemail retrieval #

2. You will hear an automated greeting

3. Interrupt greeting with “# “key

4. You will then be prompted to enter the PIN code

5. Enter PIN "4444"

6. You will be granted access your inbox listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Germany SIM Card

Solution 1: Perform a test call to the voicemail service

1. Dial +4916255 (followed by the last 7 digits of your mobile number)

2. If prompted for a PIN code, enter 3333

If this does not work proceed to Solution #2



Solution 2: call from a landline

1. Dial your cellular phone number

2. You will hear an automated greeting

3. Interrupt greeting with the * key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Greece SIM Card

Solution 1: Perform a test call to the voicemail service

1. Dial +306935601222

2. You will hear an automated greeting

3. Interrupt greeting with * key twice quickly

4. You will then be prompted to enter the PIN code

5. Enter PIN 1111

6. You will be granted access your inbox. Listen to the options.

Solution 2: call from a landline

1. Dial your cellular number from a landline phone

2. You will hear an automated greeting

3. Interrupt greeting with * key twice quickly

4. You will then be prompted to enter the PIN code

5. Enter PIN 1111

6. You will be granted access your inbox. Listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Netherlands SIM Card

Solution 1: Perform a test call to the voicemail service

1. Dial 1233

2. You will hear an automated greeting

3. Interrupt greeting with 9 key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options

Solution 2: call the alternate number

1. Dial +31654501233

2. You will hear an automated greeting

3. Interrupt greeting with 9 key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options



Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Switzerland SIM Card

Solution 1: Perform a test call to the voicemail service

1. Dial +4186079(followed by the last 7 digits of your mobile number)

2. You will hear an automated greeting

3. Interrupt greeting with # key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options

Solution 2: call from a landline

1. Dial your cellular number from a landline phone

2. You will hear an automated greeting

3. Interrupt greeting with # key twice quickly

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

Australia SIM Card

Solution 1: Perform a test call to the voicemail service

1. Dial 1505 (when inside of Australia) or 121 (when outside of Australia)

2. If prompted for a PIN code, enter 1212

If this does not work proceed to Solution #2

Solution 2: Use alternate voicemail retrieval number

1. Dial +61414121121

2. Press * to transfer to your own service

3. Enter your mobile number starting with 0 (0 400 000 00) then press #

4. Enter your PIN code 1212 then press #

5. Listen to the options.

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

USA SIM Card

Solution 1: Perform a test call to the voicemail service

Dial 217-740-6245

PIN 0000#



To Access your mailbox

FROM YOUR MOBILE PHONE

Press and hold 1 this action will lead you to Main Menu

1. Press 1 to retrieve messages

2. Press 3 to send

3. Press 7 to current day and time

4. Press 9 for mailbox set up

5. Press 0 to repeat instruction

To set up voicemail mailbox



from main menu press 9 if showing unregistered please dial 217-740-6245

1. Press 1 for greeting options

2. press 2 to change your password

3. press 4 to enable/disable auto login

4. Press 8 to record name

5. Press * to return to main menu

6. Press 0 to repeat instructions

Solution 2: call from a landline

1. Dial your cellular number from a landline phone

2. You will hear an automated greeting

3. Interrupt greeting with # key

4. You will then be prompted to enter the PIN code

5. Enter the last 7 digits of the mobile number

6. You will be granted access your inbox.

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

China SIM Card

Voicemail is not available in China.

 

 

 

 

 

 

 

 

 

 

 

 











































































































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Last Modified:July-07-11
Last Modified By: gsabanis
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