Unable to Make Calls - Nokia 2690


Unable To Make Calls - Nokia 2730

Hardware/Software: Nokia 2690

Issue: Unable to make calls

Step Workflow:

 Nokia 2730 with UK/World SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

 

Example: + 1 905 272 5665

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Italy SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with France SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Germany SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dealing to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Greece SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Netherlands SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Switzerland SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Australia SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

Step 3: Power Cycle the phone by removing the battery

 

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with USA SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling from a North American line, use the following format:

1 646 000 0000

If you are dialling from an international line, use the following format:

00 1 646 000 0000

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with China SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

Unable To Make Calls - Nokia 2730

Hardware/Software: Nokia 2690

Issue: Unable to make calls

Step Workflow:

 

Nokia 2730 with UK/World SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Italy SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with France SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Germany SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dealing to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Greece SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Unable To Make Calls - Nokia 2730

Hardware/Software: Nokia 2690

Issue: Unable to make calls

Step Workflow:

Nokia 2730 with UK/World SIM Card

 

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2730 with Italy SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with France SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with Germany SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dealing to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with Greece SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with Netherlands SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with Switzerland SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with Australia SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

Step 3: Power Cycle the phone by removing the battery

 

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place


Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with USA SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling from a North American line, use the following format:

1 646 000 0000

If you are dialling from an international line, use the following format:

00 1 646 000 0000

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Nokia 2690 with China SIM Card

Step 1: Confirm the correct dialling pattern used for outgoing calls

Place a test call from the mobile phone:

If you are dialling to a North American line, use the following format:

+(country code)(phone number)

Example: + 1 905 272 5665

 

Step 2: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Place a test incoming and outgoing call to the phone. If this fails try power cycling the phone

 

Step 3: Power Cycle the phone by removing the battery

1. Remove the battery door by pushing the release button on the back of the phone and sliding the cover down

2. Remove the battery

3. Reinsert the battery and press it firmly into place

4. Reinsert the battery door and slide it firmly to lock it into place

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call

 

Step 4: Check Active Line Setting

1. Check and see if the there is a small number 2 located on the top center of the display

2. Press and hold the “#” key for 30-45 seconds and the active line setting will change back to Line 1

3. Place a test call


Posted July-07-11 by Ileana
http://kb.brightroam.com/KnowledgebaseArticle50175.aspx