Italy SIM Card

 Make sure the voicemail feature is active in your service calling to the number 

If phone rings and disconnect you need to set up voicemail divertion 



     To divert call to voicemail  



1- Dial **004*41919#

2- Power phone on and off





Solution 1: Peform a test call to the voicemail service 



1. Dial 41919

2- Follow the promps to access messages

If you do not reach the voicemail service proceed to Solution #3

Solution 2: Check the current registered network and change to another network

France SIM Card

Solution 1: Peform a test call to the voicemail service

1. Dial +33170752470

2. Inturrpt the greeting with the # key

3. If prompted for a PIN code, enter 4444

If this does not work proceed to Solution #2

Solution 2: call from a landline

1. Dial your cellular # or voicemail retrieval #

2. You will hear an automated greeting

3. Interrupt greeting with " # " key

4. You will then be prompted to enter the PIN code

5. Enter PIN "4444"

6. You will be granted access your inbox listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network

 

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Germany SIM Card

Solution 1: Peform a test call to the voicemail service

1. Dial +4916255 (followed by the last 7 digits of your mobile number)

2. If prompted for a PIN code, enter 3333



If this does not work proceed to Solution #2

Solution 2: call from a landline

1. Dial your cellular phone number

2. You will hear an automated greeting

3. Interrupt greeting with the * key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Greece SIM Card

Solution 1: Peform a test call to the voicemail service

1. Dial +306935601222

2. You will hear an automated greeting

3. Interrupt greeting with * key twice quickly

4. You will then be prompted to enter the PIN code

5. Enter PIN 1111

6. You will be granted access your inbox. Listen to the options.

Solution 2: call from a landline

1. Dial your cellular number from a landline phone

2. You will hear an automated greeting

3. Interrupt greeting with * key twice quickly

4. You will then be prompted to enter the PIN code

5. Enter PIN 1111

6. You will be granted access your inbox. Listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network



1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Netherlands SIM Card

Solution 1: Peform a test call to the voicemail service

1. Dial 1233

2. You will hear an automated greeting

3. Interrupt greeting with 9 key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options

Solution 2: call the alternate number



1. Dial +31654501233

2. You will hear an automated greeting

3. Interrupt greeting with 9 key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options 



Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

Switzerland SIM Card

Solution 1: Peform a test call to the voicemail service

1. Dial +4186079(followed by the last 7 digits of your mobile number)

2. You will hear an automated greeting

3. Interrupt greeting with # key

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options

Solution 2: call from a landline

1. Dial your cellular number from a landline phone

2. You will hear an automated greeting

3. Interrupt greeting with # key twice quickly

4. You will then be prompted to enter the PIN code

5. Enter PIN 3333

6. You will be granted access your inbox. Listen to the options

If this does not work proceed to Solution #3

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

Australia SIM Card

Solution 1: Peform a test call to the voicemail service

1. Dial 1505 (when inside of Australia) or 121 (when outside of Australia)

2. If prompted for a PIN code, enter 1212



If this does not work proceed to Solution #2

Solution 2: Use alternate voicemail retrieval number

1. Dial +61414121121

2. Press * to transfer to your own service

3. Enter your mobile number starting with 0 (0 400 000 00) then press #

4. Enter your PIN code 1212 then press #

5. Listen to the options. 

Solution 3: Check the current registered network and change to another network

1. Press the "Menu" key

2. Scroll to "Settings" and press the “Select” key

3. Scroll to "Phone" and press the “Select” key

4. Scroll to "Operator Selection" and press the “Select” key

5. Scroll to "Manual" and press the “Select” key

6. The phone will scan for available networks in the area and return a list of results

7. Scroll to desired network and press the “Select” key

8. You will be redirected to the home screen and the new network name will appear on the display

9. Repeat solution 1

USA SIM Card

Solution 1: Peform a test call to the voicemail service



Dial 217-740-6245



PIN 0000#





 To Access your mailbox



FROM YOUR MOBILE PHONE



Press and hold 1 This action will lead you to



Main Menu

1. Press 1 to retrieve messages
2. Press 3 to send
3. Press 7 to current day and time
4. Press 9 for mailbox set up
5. Press 0 to repeat instruction

To set up voicemail mailbox



From main menu press 9 if showing unregistered please dial 217-740-6245

• Press 1  for greeting options
• press 2  to change your password
• press 4  to enable/disable auto login
• Press 8  to record name
• Press *  to return tomain menu
• Press 0  to repeat instructions

Solution 2: call from a landline

6. ten to the options

Solution 3: Check the current registered network and change to another network

• 1. Press the "Menu" key
  
  2. Scroll to "Settings" and press the “Select” key
  
  3. Scroll to "Phone" and press the “Select” key
  
  4. Scroll to "Operator Selection" and press the “Select” key
  
  5. Scroll to "Manual" and press the “Select” key
  
  6. The phone will scan for available networks in the area and return a list of results
  
  7. Scroll to desired network and press the “Select” key
  
  8. You will be redirected to the home screen and the new network name will appear on the display
  
  9. Repeat solution 1

Voicemail is not availale in China.